Why MPL Legal?
We are a law firm primarily focused on the insurance industry. Our service is designed to complement the needs of the insurance sector, based on our decades of experience working with organisations like yours. Our success is entirely predicated on the success of our clients together with our ability to provide a fully bespoke legal service incorporating all aspects of claims. We want to act as an extension of your business giving you the sense of your own in house legal capability.
Additionally, we are seeking to lead the market on technology driven legal solutions. Through the MPL group we will be able to benefit from the vast technology solutions already deployed across the claims market and bring in a new landscape of technology to the legal sector.
MPL Legal principles.
We believe it is important that the firm you work with has the right values and culture to deliver a great service. Many firms can do the technical delivery, but when things are challenging, or there are issues to resolve, you want to be working with a team that always has your back.
Here are the principles which guide how we work with you. The leadership of our firm commits that everyone who works at MPL Legal will abide by these principles.
Our principles.
- To establish our clients’ requirements and match our service entirely to those requirements
- To ensure everything we do is outcome focused
- For the client to be front and centre of everything we do so you feel our team is an extension of your claims and underwriting functions
- To give early, clear, concise legal advice and strategies
- To ensure everything we do adds value and leads towards prompt resolution of your claims. This is the benchmark upon which we judge everything we do
- To lead the way in developing innovative legal technology to enhance and expedite your claims experience
- To eradicate poor industry practices; for example, late compromise of claims, process driven ‘lawyering’, inaccurate/step reserving, overly complex/verbose advice, failing to set early clear strategies
- Overarchingly, to always think of your indemnity spend and your reputation as if it is our own
How do we deliver our principles?
We identified and sourced the best people we have worked with. Those lawyers bring a breadth and depth of expertise and experience to help us deliver the best in brand. Having completed secondments with insurers our lawyers understand the insurance industry and know what insurers priorities are instead of what lawyers think they are.
We commit to finding ways where technology can improve, support and deliver a better claims outcome for you.
We always welcome an opportunity to meet to identify your specific requirements, understand your drivers and engineer our solutions and services accordingly.
The benefits to your business.
- A dedicated small team of lawyers with wide sector experience and knowledge
- A bespoke client focused approach
- Flexible pricing propositions
- A firm backed by a fast-growing tech focussed claims management business enabling us to build individual claims reporting for you and use our technology to provide valuable insights and enrichment
- Our lawyers undergo insurer compliance training to ensure that we are aware of the issues that affect you, such as TCF
- Early assessment of your claims from notification to ensure any coverage points are reviewed whilst still actionable
- Regular review meetings with your underwriters to consider improvements to policy wordings and trend analysis
